Luma offers all its customers the ability to buy spare or replacement keys provided you have the necessary information. This service requires 3 pieces of information to successfully proceed: Identifying your key type, Identifying the lock model, and finally the individual key number. Please follow our step-by-step instructions and place the information in the table below.
1) Key copy: identify the type of key:
2) Identify your lock reference:
In case you cannot remember the name of the Luma product you purchased, please search for it in our online catalogue: http://www.luma.es/
The color may not match that of the product on the current catalogue or may have changed its name, etc.. Please specify the color or any other difference.
For more information, contact email@example.com
3) "Provide us with your individual key code". This key code may be stamped on a metal plate attached to the key ring of the originally supplied keys, or stamped directly on the original keys supplied with your lock (without this code replacement keys cannot be purchased)